A little clarity.
For your peace of mind.

Compare the intended pet category, serving format, pack contents and daily serving. The powder products come in capsules; the liquid products use sachets or ampoules. Each product has its own directions.

Yes. The four PRO products are available for direct purchase. Choose the product intended for your pet category and follow its label. For pets receiving medical treatment, use under veterinary guidance.

For the ordinary Placenta Supplement EQ Powder (SKU 10001), a pet weighing 5 kg or more falls in the two-capsules-per-day group. Pets under 5 kg fall in the one-capsule-per-day group. This rule applies to this product; do not transfer it to the PRO products.

Yes. Both the 1 mL and 2 mL PRO liquid products are described as preservative-free. Follow their directions to use promptly after opening and discard any remaining liquid.

The science library brings together 14 selected placenta research publications. Each summary explains who or what was studied, the preparation used, findings and limitations, with a link to the original source. Ingredient research does not automatically establish the effects of every product.

Your order ships directly from Japan to the UAE.

We ship directly from Japan to the UAE. Estimated delivery is 9–14 business days. Shipping charges, if applicable, are shown at checkout. Customs clearance, public holidays or carrier delays may affect delivery times.

Your order ships directly from Japan. UAE import VAT (5%) may be collected by the delivery carrier during customs clearance or at delivery. If the shipment’s customs value exceeds approximately AED 1,000, customs duty (generally 5%) may also apply. These charges are not included in your checkout total. The carrier will confirm any amount due and how to pay it.

Only unused items in their original condition and packaging are eligible for a return and refund. Contact support@furrmacy.ae within 30 days of receiving your order, with your order number and proof of purchase. For a damaged, defective or incorrect item, contact us promptly and include photos so we can help. Please contact us before sending anything back.

Sign in to your account to view your orders. Tracking information is shared when available after dispatch. If you need help, contact support@furrmacy.ae with your order number.

Yes. Answer six quick questions about your pet to see their wellness score and a personalised daily routine recommendation. This is general wellness guidance, not a medical assessment or a prediction of lifespan.

No. The assessment offers general guidance for everyday care. It is not a medical diagnosis or a prediction of lifespan. For health concerns or changes in your pet’s condition, consult your veterinarian.